I make digital products less confusing
—and teams less frustrated.
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Janssen Pharmaceuticals
Healthcare Portal Redesign & Design System
Creating an FDA-compliant design system that unified 18 pharmaceutical brands across 2,000+ screens, resulting in streamlined development processes and improved patient experiences.
Design System • Healthcare • Enterprise UX
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California DHCS
Scalable Design System Implementation
Led the transition from Adobe XD to Figma while creating a comprehensive design system that enhanced collaboration between design and development teams, reducing design timelines by 40%.
Design Systems • Government • Cross-functional Collaboration
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Google
Customer Care Platform Unification
Simplified complex workflows for Google's customer care agents by integrating multiple systems into a cohesive, user-friendly dashboard that improved efficiency and reduced training time.
Enterprise UX • Information Architecture • User Research
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United Airlines
Agent Dashboard Consolidation
Redesigned the customer service workflow by consolidating 13 legacy systems into a single, intuitive dashboard, reducing resolution times by 250% and significantly improving agent satisfaction.
Dashboard Design • Data Visualization • Workflow Optimization
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BP Food Pre-Order MVP
Mobile App Experience Design
Designed an MVP for BP's mobile app that transformed customer engagement, securing a multi-million dollar contract extension through intuitive ordering flows and loyalty features.
Mobile Design • Customer Experience • MVP Development
About Me
👋 I'm Stephen, a UX/UI Designer passionate about creating accessible, user-centered digital experiences that drive measurable business results.
My approach combines strategic thinking with hands-on design execution—whether I'm developing comprehensive design systems for pharmaceutical companies, streamlining agent workflows for airlines, or simplifying complex dashboards for enterprise teams.
What sets my work apart
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What sets my work apart *
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I connect every design decision to concrete business outcomes, helping teams achieve measurable improvements in efficiency, user satisfaction, and revenue.
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With experience bridging the gap between design and development, I create solutions that are both beautiful and implementable.
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Throughout my career, I've helped organizations like Google, United Airlines, and Johnson & Johnson transform their digital products from sources of frustration into valuable business assets.
Skills & Expertise
UX/UI Design
Design Systems
User Research
Information Architecture
Wireframing & Prototyping
Accessibility (WCAG 2.1)
Responsive Design
Cross-functional Collaboration
Figma / Adobe XD
Design-to-Development Handoff
Let’s Connect.
I'm always interested in discussing new challenges and opportunities. Whether you have a specific project in mind or just want to chat about design, I'd love to hear from you.