
California DHCS Healthcare Portal
Transformed chaos into clarity. Unified 47 broken legacy systems into one seamless portal that 14M+ Californians actually want to use.
I work with teams to build tools that millions of people use every day. My work helps companies save money and helps people get things done faster.
Enterprise-scale design systems that reduce development time by 40%
Regulatory-compliant UX for healthcare and government sectors
AI-powered interfaces that improve productivity by 250%
Experimental motion UI and rapid prototyping experiments
A human-centered approach to complex problems
Understanding users, business goals, and technical constraints
Finding patterns, opportunities, and strategic insights
Creating solutions that balance user needs and business objectives
Testing with real users and iterating based on feedback
I'm always interested in talking about new projects. Send me an email or let's chat about how I can help you build something great.
Real projects. Real impact. Real results that transform how millions of people work and live.
Professional Journey
Transforming complex user challenges into intuitive experiences at Fortune 500 companies. Specializing in design systems, healthcare UX, and enterprise-scale solutions.
Role
Period
AstraZeneca
Leading UX strategy for pharmaceutical design systems and healthcare platforms. Ensuring FDA compliance while delivering intuitive experiences for patients and healthcare providers.
California DHCS (IBM)
Directed UX strategy for Vision 2025 Cloud Transformation, migrating hundreds of applications to cloud infrastructure. Implemented transition from Adobe XD to Figma, achieving higher design story completion rates. Awarded by the state for process optimization.
Google (IBM)
Implemented customer care agent dashboard updates including knowledge base, Salesforce integration, and predictive AI. Consolidated systems into one cohesive view, reducing agent context switching. Delivered wireframes for 4 features released in Q1 2023.
Janssen Pharmaceuticals (IBM)
Designed wireframes across 18 pharmaceutical brands, ensuring FDA-compliant legal copy. Created comprehensive design system in Figma with documentation. Collaborated with engineering teams to create detailed wireframes and flows.
AT&T (IBM)
Facilitated four-day design thinking sessions remotely with 40+ internal stakeholders for Wireless CxT Transformation. Designed user journey maps and competitive analysis of best onboarding practices.
United Airlines (IBM)
Conducted two-day workshop with United agents to consolidate data sources into single dashboard view. Created user stories capturing business requirements. Improved average complaint resolution from 2 to 7 per hour during pilot phase.