Lead Product Designer
Designing and building AI products for complex, regulated work.
I turn ambiguous workflows into products people can inspect and control, then carry the design into hands-on prototypes.
Selected work
Product decisions, design artifacts, and clear limits on what the evidence supports.
Supporting case study
Agent dashboard and enterprise service design
Enterprise service design for fragmented frontline agent workflows: a unified agent dashboard, follow-on rebooking and operations tools, and reusable enterprise design-language patterns.
- Information architecture
- Design systems
- Cross-team work
- Service design
Supporting case study
Enterprise design system for a public healthcare modernization
Design delivery and accessibility work on a state public healthcare program: a design-tool transition to Figma, reusable accessible standards, and documented process changes with state stakeholders.
- Design systems
- Accessibility
- Design-tool transition
- Stakeholder coordination
About
I've spent the last decade designing for complex, regulated work in healthcare, aviation, and government. Most recently, I've been designing and building AI products where people have to be able to inspect the machine's work. I'm a Lead Product Designer available for the next complex problem.